FAQ’s

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Getting Started with the TripMate app

This covers how to register and download TripMate, recording a journey and what you can expect from TripMate.

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About the TripMate app

This covers how to use TripMate and the purpose of the app.

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Use of the TripMate app

This covers the amount of data and storage used by TripMate, the impact on your phone battery and what to do if you change phones while using TripMate.

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Journey Recording

This covers automatic journey recording and how to accurately record your journeys on TripMate.

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Scoring

This covers how TripMate’s scores are calculated and the meaning behind each of our scores.

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Data etc.

This covers TripMate’s data security processes.